Last updated: 11/05/2020

This Privacy Policy explains our data processing practices and the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us using the contact details on this website.

How we use your personal information

This document sets out how Financial Strategic Solutions Ltd collects and uses your personal information. This includes information that you supply to us, plus other data that we learn by having you as a client.

Financial Strategic Solutions Ltd are committed to the protecting your right to privacy and to ensuring the security of any personal information that we hold.

We will not sell your data to any third party. We will only hold information that is relevant to our work with you or prospective professional relations.

Please note: Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Who we are

Financial Strategic Solutions Ltd
Telephone number: 07960 734434
Email: annette@thefss.co.uk

Your Legal Rights

You are protected under law to ensure that we only use your personal information when there is a valid, legal reason for us to do so. We must fulfil one of the following criteria:

• Contractual obligation
• Legal duty
• Legitimate interest
• You have given your explicit consent

Legitimate interest is when we have a valid business reason to process your data. However, this must not go against your interests and should be within what would generally be considered acceptable and fair.

Other areas of the law cover sensitive personal information, none of which we will collect - e.g. ethnic origin, sexual orientation.

Outside of these areas, the only other situations we would process your personal information in would be:

• For reasons of public interest
• To establish, exercise or defend legal claims

Types of data

The data we hold will include, but may not be restricted to, one or more of the following:

• Name
• Work address
• Work email
• Personal email (if supplied by you)
• Work telephone number
• Personal telephone number (if supplied by you)
• Work mobile number
• Personal mobile number (if supplied by you)
• Job title
• Correspondence history
• Service history (what we have supplied to you)

How we collect data

We may collect data from you via any of the following sources:

• Data that you give us (via contact forms, emails, telephone conversations etc)
• Data we purchase from reputable data companies for the purpose of prospecting
• Recommendations from other companies
• Publicly available information available through the internet.

How long we store your data for

We will keep your data:

On our internal systems:

• As long as you are an active client
• For an appropriate length of time to facilitate future enquiries you may make

Within our website CMS:

• For 6 months following a contact form submission

We keep your data to allow us to keep in contact with you for any ongoing work and to allow us to contact you regarding any prospective work and updates about Financial Strategic Solutions Ltd.

Keeping our records up-to-date

We actively seek to ensure that all of the data we hold is current and up-to-date. However, if you believe that we are holding inaccurate data about you, please inform us and we will look to rectify this as quickly as possible.

If you would like to know what personal information we hold on you, please contact us and we will supply it to you without undue delay.

Similarly, please inform us if you would like us to delete any personal information that we hold on you.

Cookies

As is common practice with almost all professional websites the Financial Strategic Solutions Ltd website uses cookies.

What are cookies

Cookies are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons, which are detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them.

Disabling cookies

You can prevent the saving of cookies by adjusting your browser settings (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

The cookies we set

This website includes a cookie banner that is displayed until you close it. This cookie banner is in place to achieve compliance with the EU cookie law. After accepting the cookie policy, we store a cookie so that the banner need not be shown again. No personal information is held in this cookie.

Third party cookies

This site uses Google Analytics to let us understand how visitors use the site, which helps us improve the experience. Google Analytics uses cookies to track things such as how long you spend on the site and the pages that you visit.

For more information on Google Analytics cookies, see the official Google Analytics page.

More information

If you have any questions please contact us using the details on this website.

How we process data supplied by clients

Beyond the data we hold ourselves, we will often handle data supplied to us by clients to process on their behalf for specific reasons.

In all cases, Financial Strategic Solutions Ltd will act as a Data Processor acting under the direct instruction of the client, the Data Controller.

Processing of personal data on behalf of clients

The client shall at all times comply with all Data Protection Laws in connection with the processing of Protected Data.

The client shall ensure all instructions given by it to Financial Strategic Solutions Ltd in respect of Protected Data (including the terms of this Agreement) shall at all times be in accordance with Data Protection Laws.

The client shall indemnify and keep indemnified Financial Strategic Solutions Ltd against all losses, claims, damages, liabilities, fines, sanctions, interest, penalties, costs, charges, expenses, compensation paid to Data Subjects, demands and legal and other professional costs (calculated on a full indemnity basis and in each case whether or not arising from any investigation by, or imposed by, a supervisory authority) arising out of or in connection with any breach by the client of its obligations.

Instructions

Financial Strategic Solutions Ltd will only process personal information in accordance with a contracted agreement except where otherwise required by applicable law (and shall inform the client of that legal requirement before processing, unless applicable law prevents it doing so on important grounds of public interest); and if Financial Strategic Solutions Ltd believes that any instruction received by it from the client is likely to infringe the Data Protection Laws it shall promptly inform the client and be entitled to cease to provide the relevant Services until the parties have agreed appropriate amended instructions which are not infringing.

Security

Taking into account the state of technical development and the nature of processing, Financial Strategic Solutions Ltd shall implement and maintain the technical and organisational measures to protect the Protected Data against accidental, unauthorised or unlawful destruction, loss, alteration, disclosure or access.

Sub-processing

Financial Strategic Solutions Ltd will inform the Data Controller of any sub-processors which are to be used so that an agreement can be put in place prior to any processing being carried out.

Assistance

Financial Strategic Solutions Ltd will (at the client’s cost) assist the client in ensuring compliance with the client’s obligations pursuant to Articles 32 to 36 of the GDPR taking into account the nature of the processing and the information available to Financial Strategic Solutions Ltd.

We will also assist in responding to requests for exercising the Data Subjects’ rights under Chapter III of the GDPR (and any similar obligations under applicable Data Protection Laws) in respect of any Protected Data.

International transfers

Financial Strategic Solutions Ltd shall not process and/or transfer, or otherwise directly or indirectly disclose, any Protected Data in or to countries outside the United Kingdom or to any international organisation without the prior consent of the client.

Breach

Financial Strategic Solutions Ltd shall notify the client without undue delay and in writing on becoming aware of any Personal Data Breach in respect of any Protected Data.

Deletion/return

At the end of the provision of the Services relating to the processing of Protected Data, at the client’s cost and the client’s option, Financial Strategic Solutions Ltd shall either return all of the Protected Data to the client or securely dispose of the Protected Data (and thereafter promptly delete all existing copies of it) except to the extent that any applicable law requires Financial Strategic Solutions Ltd to store such Protected Data.